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When You Finish The CA Course


FREQUENTLY ASKED QUESTIONS

After I Finish the Online Drivers Education Course

At Drivers Ed Direct we are passionate about providing future drivers with an information packed, headache-free, and memorable drivers education course. Here are several questions asked everyday by our driving school students after they have completed their online course.

Click questions below to see answers.

- When I Finish the Course Questions

    Once you complete the online course, Drivers Ed Direct will process and mail your certificate of completion within 1 business day via the delivery method you have chosen.

    Important Note Regarding Your DMV Completion Certificate

    Upon completion of this online drivers ed course, you will earn your official DMV Drivers Ed Completion Certificate (DMV Form DL-400C). When you are ready to take your written permit test at the DMV, you'll need to bring this official form to the DMV to show proof that you have successfully completed your driver education requirement. Please read the following important notice regarding your DMV Completion Certificate:

    • DMV Only Accepts Original Certificates: The DMV will only accept the original, hard copy DMV Completion Certificate (DMV Form DL-400C) issued by Drivers Ed Direct. The DMV will NOT accept a photocopy, fax copy, emailed copy, or downloaded copy of a certificate. Copies of any DMV certificate will NOT be accepted by the DMV.
    • Certificate Processing: Drivers Ed Direct will process and issue your official DMV Drivers Ed Completion Certificate (DMV Form DL-400C) within 1 business day after you complete our program.
    • Certificate Delivery: By default, Drivers Ed Direct sends all official DMV Completion Certificates via USPS First-Class Mail. While USPS First Class Mail is supposed to deliver within 3 business days, please understand that USPS First-Class Mail can sometimes take up to 7-10 days to deliver and that Drivers Ed Direct has no control over how quickly the USPS delivers your certificate once it has been mailed. For students who need their official DMV certificates promptly, Drivers Ed Direct does offer:
      • Guaranteed expedited certificate shipping options with delivery tracking, such as FedEx Next Day and FedEx 2nd Day. Additional charges apply, call 800-728-1048 for more information.
      • In-office certificate pick-up for students who call 1 business day in advance and arrange to pick up their official completion certificate from our headquarters in Chatsworth, CA. There is no charge for in-office certificate pick-up. Please note: Once your certificate has already been mailed, you cannot arrange to pick up your certificate without incurring a duplicate certificate issuance fee. If you choose in-office certificate pick-up, please arrange this well in advance of completing your course.


    You need to take the certificate to your local DMV so you can take the test to receive your learner's permit.

    TAKING YOUR PERMIT TEST: Plan ahead for your permit test with the DMV so that you can earn your permit without any difficulties or delays. Read here for our latest recommendations and guidelines for obtaining your learner's permit.

    For a complete list of what you need to take with you please go to https://www.dmv.ca.gov/portal/driver-licenses-identification-cards/instruction-permits/

    In the event that a certificate is lost, there will be a $25.00 processing fee to have another certificate of completion sent. A signed letter from a parent/guardian is required to obtain a second certificate when the first one is lost.

    The DMV will only accept original certificates from our office. If you are in a hurry to get your certificate you can always upgrade to expedited delivery. If you are in the neighborhood, you can always call and pick up the certificate instead of having one mailed to you.

    Once you have passed the course final exam, we will send you a driver's ed certificate of completion in the mail. This is the same completion certificate you will take with you to the DMV when you take the written test needed to earn a California learner permit.

    For a more exact list of what you will need, see our California Licensing Requirements for Teens page.

    TAKING YOUR PERMIT TEST: Plan ahead for your permit test with the DMV so that you can earn your permit without any difficulties or delays. Read here for our latest recommendations and guidelines for obtaining your learner's permit.

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