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Privacy Policy
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Drivers Ed Direct Privacy Policy

Drivers Ed Direct, LLC. has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website: www.driverseddirect.com.

Drivers Ed Direct wants to demonstrate its commitment to your privacy, we have agreed to disclose our information practices and agree to notify you of:

  • What personally identifiable information of yours or third party personally identification is collected from you through the web site
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use and distribution of the information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Drivers Ed Direct's control
  • How you can correct any inaccuracies in the information.

Personal Info & Its Use

We use your IP address to help diagnose problems with our server, and to administer our Web site. Our site's registration form requires users to give us contact information (like their name and email address), unique identifiers (like their learner's permit or drivers license number), and demographic information (like their zip code, age, or sex). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. This includes requests for clarification caused by problems with your student information required for certificate processing. Unique identifiers (such as learner's permit or drivers license numbers) are collected to verify the user's identity and for use for certificate processing with your Department of Motor Vehicles. We do not sell or share this information with any third party, other than your Department of Motor Vehicles for proper paperwork processing and handling. In some instances, this information will also be given to various course providers we contract with to provide course delivery and certificate fulfillment.

Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers on an aggregate basis only. In other words, we do not supply any specific identifying information to any of our advertisers or partners.

Cookies

Our site uses cookies as a mechanism as a means for our server to store its own information about a user on the user's own computer. Our website does this to remember where users log-off of their individual courses. To be able to "re-enter" your course, we save your user information, thus, we must use cookies to store this information. Since our course environment (logging in and out when you please) depends on cookies, it is necessary for you to enable them to utilize our program. Our website's cookie mechanism is solely tied to the personal information that you have provided during the registration process.

This site contains links to other sites. Drivers Ed Direct, LLC. is not responsible for the privacy practices or the content of such sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services.


Third Party Intermediaries

We use an outside shipping company to ship orders and certificates, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.


Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use SSL (Secure Sockets Layer) technology for managing the security of message transmissions through our website.


Email Communications

We send all new students a welcoming email to verify password and username; and providing any necessary course instructions. In addition, we send a confirmation email when your course tuition payment has been received. Furthermore, an email is sent to confirm your successful completion of our course and when your certificate has been processed. In addition, Drivers Ed Direct may send a feedback survey so that students can provide us with information on their course experience after course completion.

Special Offers and Updates

Established members will occasionally receive information on new law changes, maintenance tips, course discount offers, products, services, special offers, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice/Opt-out section.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice/Opt-out section.


Choice/Opt-Out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at unsubscribe@driverseddirect.com. You may also contact us at (800) 728.1048, unsubscribe@driverseddirect.com, or 9121 Oakdale Avenue, Suite #120, Chatsworth, CA 91311 to opt-out.


Delete/Deactivation

This site gives users the option of removing their information from our database to not receive future communications or to no longer receive our service. You may send email to info@driverseddirect.com for this purpose. You will receive a confirmation email that your student record has been deleted/deactivated.


Correct/Update

To correct or update your account information, please call us at 1-800-728-1048. Representatives are here and happy to assist you Monday-Friday from 9 a.m. to 6 p.m. PST.

You may also email info@driverseddirect.com for this purpose if you prefer.


Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.


Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.


Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with our company, you can contact us at:

Drivers Ed Direct, LLC
9121 Oakdale Avenue, Suite #120
Chatsworth, CA 91311
1-800-728-1048
info@driverseddirect.com

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